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clientele customers
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clientela clientes
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die  Kundschaft
B2
Estimated CEFR level.
/ˈkʊntʃaft/

📚 What does "die Kundschaft" mean?

Die Kundschaft (feminine) is a collective noun meaning the clientele or customers of a shop, business, or service provider as a whole. It refers to the entire group of people who buy goods or use services.

Unlike der Kunde (masculine, individual male customer) or die Kundin (feminine, individual female customer), die Kundschaft always refers to the entirety of the customers.

It's typically used in the singular, even when referring to many people. The plural form "Kundschaften" is very rare and usually found only in specific, often historical or regional, contexts.

Article rules for der, die, and das

-ft/ -schaft almost always feminine.

All -schaft nouns are feminine, but not all -ft nouns are.

Examples: die Aktiengesellschaft · die Ankunft · die Arbeitsgemeinschaft · die Arbeitskraft · die Auskunft · d...
⚠️ Exceptions: das Geschäft · das Gift · das Heft · das Lebensmittelgeschäft · der Bleistift · der Duft · der Lift ...

🧐 Grammar of Kundschaft in Detail

The noun "Kundschaft" is feminine. Therefore, the article is "die". It is almost exclusively used in the singular.

Declension

Declension of "die Kundschaft" (Singular)
Case Definite Article Indefinite Article
Nominative (Subject) die Kundschaft eine Kundschaft
Genitive (Possessive) der Kundschaft einer Kundschaft
Dative (Indirect Object) der Kundschaft einer Kundschaft
Accusative (Direct Object) die Kundschaft eine Kundschaft

Note: The plural ("die Kundschaften") is uncommon.

Example Sentences

  • Der Bäcker kennt seine Kundschaft gut.
    (The baker knows his clientele well.)
  • Die Zufriedenheit der Kundschaft hat oberste Priorität.
    (The satisfaction of the customers/clientele is the top priority.)
  • Wir bieten der Kundschaft einen Rabatt an.
    (We offer the clientele a discount.)
  • Durch gute Werbung gewinnen wir neue Kundschaft.
    (Through good advertising, we gain new customers/clientele.)

🗣️ How to use "Kundschaft"?

"Kundschaft" is used when talking generally about the entire group of customers, without highlighting individuals.

  • Contexts: Retail (shops, supermarkets - Geschäfte, Supermärkte), Services (hairdresser, workshop, restaurant - Friseur, Werkstatt, Restaurant), B2B (business clients - Geschäftskunden).
  • Style: Generally business-like or slightly formal, but also common in everyday language.
  • Difference from "Kunden": "Kunden" (plural of "Kunde") refers to multiple individual customers, whereas "Kundschaft" refers to the group as a whole. Example: "Viele Kunden waren heute im Laden." (Many [individual] customers were in the shop today.) vs. "Die Kundschaft war heute sehr zahlreich." (The clientele was very numerous today.)
  • Typical combinations: die Laufkundschaft (walk-in customers), die Stammkundschaft (regular customers), die Kundschaft zufriedenstellen (to satisfy the customers), die Kundschaft bedienen (to serve the customers), neue Kundschaft gewinnen (to attract new customers).

🧠 Mnemonics

Remembering the Article: Many German nouns ending in "-schaft" are feminine (e.g., die Freundschaft - friendship, die Mannschaft - team, die Gesellschaft - society). Think: The suffix "-schaft" needs the article "die" → die Kundschaft. It sounds like a 'ship' ('schaft'), and ships are often referred to as 'she' in English, helping remember the feminine 'die'.

Remembering the Meaning: Imagine a shop owner thinking about the 'kin-ship' (similar sound to Kunde) they have with their group of customers. This whole group, this 'kin-ship', is the Kundschaft.

↔️ Synonyms and Antonyms

Synonyms (Similar Meaning):

  • Klientel (das/die): Clientele; often used for services (lawyers, doctors), more formal.
  • Kundenkreis (der): Customer base/circle; very similar, emphasizes the group/circle.
  • Abnehmer (die, Plural): Buyers/purchasers; often in an economic context (purchasers of goods).
  • Kundenstamm (der): Regular customer base; emphasizes loyal, regular customers (Stammkunden).
  • Publikum (das): Audience; typically for events, theatre, cinema.

Antonyms (Opposites):

  • Verkäufer(in) (der/die): Salesperson; the person selling.
  • Anbieter (der): Provider/supplier; the company/person offering something.
  • Personal (das): Staff/personnel; the employees of a business.
  • Dienstleister (der): Service provider; the person/company providing a service.
  • Lieferant (der): Supplier/deliverer; the one who delivers goods.

⚠️ Similar but Different Words:

😂 A Little Joke

German: Fragt der Chef den neuen Verkäufer: "Na, wie war Ihr erster Tag? Konnten Sie die Kundschaft zufriedenstellen?" Antwortet der Verkäufer stolz: "Ja, Chef! Eine Kundin kam rein, wollte nichts kaufen, hat nur gefragt, wo die Toilette ist. Ich hab sie hingeschickt und sie kam sehr zufrieden wieder raus!"

English: The boss asks the new salesperson: "So, how was your first day? Were you able to satisfy the clientele?" The salesperson proudly replies: "Yes, boss! One customer came in, didn't want to buy anything, just asked where the restroom was. I directed her there, and she came back out very satisfied!"

📜 Poem about Kundschaft

German:
Im Laden, hell und fein,
strömt sie zahlreich herein.
Mal laut, mal leise,
auf ihre eigne Weise.
Sie schaut, sie fragt, sie wählt,
was ihr am besten gefällt.
Der Händler freut sich sehr,
kommt doch die Kundschaft her!

English:
In the shop, bright and fine,
They stream in, many in line.
Sometimes loud, sometimes low,
In their own way, they go.
They look, they ask, they choose,
Whatever they like best to use.
The merchant's heart fills with cheer,
When the clientele is here!

❓ Riddle

German:
Ich bin keine einzelne Person, doch ohne mich gäb's keinen Lohn.
Ich komme in den Laden rein, mal groß, mal klein.
Der Kaufmann hofft, ich bin ihm treu.
Wer oder was bin ich, na neu?

English:
I'm not a single person, it's true, but without me, there's no wage for you.
I enter the shop, sometimes big, sometimes small.
The merchant hopes I'll be loyal through all.
Who or what am I, tell me now?

Solution: Die Kundschaft (The clientele/customers)

💡 Other Interesting Facts

Word Formation: The word "Kundschaft" is composed of "Kunde" (customer, someone who knows or buys something) and the suffix "-schaft". The suffix "-schaft" often forms feminine nouns in German, denoting a group, state, or quality (e.g., Mannschaft - team, Freundschaft - friendship, Bereitschaft - readiness).

Historically: In the past, "Kundschaft" could also mean exploration or information (in the sense of 'making something known' - *Kunde geben*), but this meaning is now obsolete.

📝 Summary: is it der, die or das Kundschaft?

The word "Kundschaft" is feminine. The correct article is always die. It refers to the entirety of customers (clientele) and is mostly used in the singular.

🤖

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